
Amanda Bullen
With a background in retail and visual merchandising, Amanda understands her clients’ point of view. She loves helping them create the perfect space—and draws inspiration from Chicago’s artistic environment and architecture.

Mike Cassidy
Mike has earned the trust of both clients and colleagues through his creativity, thoughtfulness, and ability to anticipate just about anything that could happen in the retail design world. For problem solving, he’s your guy.

Terry Coyne
After four years at OPTO, Terry still learns something new every day. He’s an accomplished project manager who has worked in all facets of product development, helping the design team offer innovative solutions to his customers.

Emily Domschot
With a background in visual merchandising, interacting with clients about their retail project is Emily’s favorite part of the job. And whenever she can, she takes a trip to the factory floor to watch the display systems come to life.

Carolyn Drolen
Carolyn’s creativity, extensive design knowledge, and ability to problem solve allow her to regularly bring retail visions to life. She has an impressive ability to get projects completed efficiently, but it’s her keen eye for product finishes that gets everyone’s attention.

Lauren Greer
Lauren is a problem solver. Whether it is space planning a store layout or helping to train new colleagues, she’s the person for the job. She also works with her team to quote projects, create drawings, and serve their clients.

Erich Haller
The variety of custom requests keep work exciting for Erich, from high-end estimating to fast-paced solutions. While seeing his designs in the marketplace is rewarding, he loves guiding his engineers in new product development.

Jillian Hecker

Gabby Hernandez

Jimmy Kopczynski
Jimmy loves creating products above and beyond his client’s expectations. Getting down to the production floor and seeing them come to life is the highlight of his day, including new designs such as the Cash Wrap or Shadowbox system.

Pablo Montes
After visiting a manufacturing show back in 2001, Pablo knew retail design was the career for him. He loves using his skills and knowledge to help others and serve his clients. Plus, the daily challenges are always exciting.

Jamie Poulos
Jamie’s strong industry knowledge and creative background has been delivering quality retail display systems at OPTO for more than 10 years. Fueled by espresso and an entrepreneurial spirit that doesn’t quit, she’ll make your goals her goals.

Steven Schultz
Steven’s strong passion for retail comes from the excitement his clients show every time they see the finished product. Working hands-on with the engineers on prototyping, assembling, installing, or training is always a good day.

Cedric Siler
Cedric is detail-oriented, analytical, and observant, which has allowed him to successfully carry out projects for some of OPTO’s largest accounts. He’s best known for jumping into designs head-first and carrying that enthusiasm with him throughout the entire process.

Jordan Swartzentruber
Jordan is that person who can take an idea from a thumbnail sketch to a fully designed and engineered fixture. Whether he’s deep in CAD software, or down on the production floor, Jordan finds inspiration everywhere he goes.

Stephanie Yoo
Stephanie is thrilled to serve such a diverse set of clients at OPTO. A curious and resourceful person, she helps her clients create the perfect display for them. She also loves working with flowers, plants, and nature.
You Have Our Attention
At OPTO, every retailer’s dream and shopper’s experience begins with a conversation. Let’s talk.