
Jamie Poulos
Jamie’s strong industry knowledge and creative background has been delivering quality retail display systems at OPTO for more than 10 years. Fueled by espresso and an entrepreneurial spirit that doesn’t quit, she’ll make your goals her goals.

Mike Cassidy
Mike has earned the trust of both clients and colleagues through his creativity, thoughtfulness, and ability to anticipate just about anything that could happen in the retail design world. For problem solving, he’s your guy.

Jimmy Kopczynski
Jimmy loves creating products above and beyond his client’s expectations. Getting down to the production floor and seeing them come to life is the highlight of his day, including new designs such as the Cash Wrap or Shadowbox system.

Carolyn Drolen
Carolyn’s creativity, extensive design knowledge, and ability to problem solve allow her to regularly bring retail visions to life. She has an impressive ability to get projects completed efficiently, but it’s her keen eye for product finishes that gets everyone’s attention.

Terry Coyne
After four years at OPTO, Terry still learns something new every day. He’s an accomplished project manager who has worked in all facets of product development, helping the design team offer innovative solutions to his customers.

Lauren Greer
Lauren is a problem solver. Whether it is space planning a store layout or helping to train new colleagues, she’s the person for the job. She also works with her team to quote projects, create drawings, and serve their clients.

Amanda Bullen
With a background in retail and visual merchandising, Amanda understands her clients’ point of view. She loves helping them create the perfect space—and draws inspiration from Chicago’s artistic environment and architecture.

Pablo Montes
After visiting a manufacturing show back in 2001, Pablo knew retail design was the career for him. He loves using his skills and knowledge to help others and serve his clients. Plus, the daily challenges are always exciting.

Jillian Hecker
OPTO spotted Jill's talent and aptitude for retail design while she was still finishing up her design degree, and we swooped in and hired her. Jill draws her inspiration from architecture, Pinterest and the silver screen (big movie fan).

Gabby Hernandez
Efficient and detail-oriented, Gabby finds the collaborative nature of designing stores and organizing merchandise on systems an exhilarating process. And there's nothing more rewarding for her than seeing a retail design project on paper come to life.

Steven Schultz
Steven’s strong passion for retail comes from the excitement his clients show every time they see the finished product. Working hands-on with the engineers on prototyping, assembling, installing, or training is always a good day.

Jordan Swartzentruber
Jordan is that person who can take an idea from a thumbnail sketch to a fully designed and engineered fixture. Whether he’s deep in CAD software, or down on the production floor, Jordan finds inspiration everywhere he goes.

Tomasz Giba
With a keen eye for beauty, Tomasz ensures that his fixture designs are both usefully functional and attractive, the way retail spaces need them to be. Tomasz derives his inspiration from nature and science, but that doesn't mean he's not a fierce competitor, particularly in chess!
You Have Our Attention
At OPTO, every retailer’s dream and shopper’s experience begins with a conversation. Let’s talk.